Bases like brand new thank you for your assistance!
Quickly sent my replacement base for the kettle. It was a nice brand new part! Disappointed that my old base stopped working after 7 years though.
I had my first tea kettle for 6 years, it probably would have lasted longer had I not overloaded the extension cord running the microwave and kettle at the same time.
Money is a little tight, so I was very happy to see that I could order just the base, I took VERY good care of the kettle so I didn’t need a new one.
This is such a nice looking and reliable kettle. Early in the morning I like things to be easy, and this makes it so easy to make French Press coffee
I’m amazed about Bonavita’s customer service. My kettle base was malfunctioning, and they promptly replaced it with a new one. Communication and shipping were excellent and very efficient. I’ll buy more from this brand, especially after this fantastic experience.